Last updated: May 2026
1. Who we are
Rajvanshi Advance Hair Planet (“we”, “our”, “clinic”) operates at Above HDFC Bank, WK Road, Meerut, Uttar Pradesh 250003. This policy applies to our website rajvanshihair.com, consultation forms, WhatsApp communications, and in-clinic services.
2. Information we collect
- Contact details: name, phone number, email, city, and preferred appointment time when you enquire or book.
- Clinical information: scalp photos, Norwood stage, medical history, and treatment notes shared during consultation or procedures.
- Technical data: IP address, browser type, pages visited, and cookies used for site performance and analytics.
- AI simulator uploads: images you voluntarily upload for hair preview are processed via our third-party image host solely to generate a visual simulation.
3. How we use your information
- To schedule consultations, provide treatment plans, and deliver clinical care.
- To respond to enquiries via phone, WhatsApp, or web forms.
- To improve our website, tools (graft calculator, AI preview), and patient experience.
- To send appointment reminders or post-operative care instructions, where you have consented.
- To comply with applicable laws and professional medical record requirements.
4. Sharing of data
We do not sell your personal data. We may share information only with:
- Licensed medical staff and technicians involved in your care.
- Trusted service providers (e.g. secure hosting, WhatsApp Business API) under confidentiality obligations.
- Authorities when required by law or to protect patient safety.
5. Data retention
Medical records are retained as required under applicable healthcare regulations. Marketing enquiry data is kept only as long as needed for follow-up or until you request deletion, subject to legal minimums.
6. Security
We use reasonable administrative and technical safeguards. No online transmission is 100% secure; please avoid sending highly sensitive documents over unsecured channels.
7. Your rights
You may request access, correction, or deletion of non-medical personal data by contacting us at +91 98370 71856 or via WhatsApp. Medical records may be subject to retention rules.
8. Cookies
Our site may use essential and analytics cookies. You can disable cookies in your browser settings; some features may not function correctly.
9. Children
Our services are not directed at children under 18 without parental or guardian involvement and consent.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will reflect revisions.
11. Contact
Rajvanshi Advance Hair Planet, WK Road, Meerut · Phone: +91 98370 71856